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Up the Organization by Robert Townsend w/ dust jacket
Up the Organization by Robert Townsend
Hard Cover w/ dust jacket Has a small tear, price label on bingind edge
202 pages
Copyright 1970
CONTENTS
19 ADVERTISING
21 ALPHABETICAL ORDER
22 ASSISTANTS-TO AND MAKE-WORKING
25 BIBLIOGRAPHY
26 BIG WHEELS IN LITTLE COMPANIES
27 BOSS, HOW TO RETIRE THE
28 BUDGETS
31 CALL YOURSELF UP
32 CHAIRMAN OF THE EXECUTIVE COMMITTEE
35 COMPROMISE AND KING SOLOMON
36 COMPUTERS AND THEIR PRIESTS
38 CONFERENCE BOARD: WHAT OTHERS DID, DON'T
39 CONFLICT WITHIN THE ORGANIZATION
40 CONTACTS
41 CONTROLLERS AND ACCOUNTING
44 CONVICTION VS. EGO
45 DECISIONS
46 DELEGATION OF AUTHORITY
49 DIRECTORS, BOARD OF: THE BACK-SEAT DRIVERS
53 DISOBEDIENCE AND ITS NECESSITY
DUST JACKET INTRODUCTION
Robert Townsend-the No. 2 Man, the man who Tried Harder, the former Chairman of the Board of Avis-now utters a blast of wild and wise advice to the businessman, to the manager, to the alert starter, to everyone who is, or might tomorrow be, trapped in the organizational sludge that stifles people and strangles profits.
No generalities. The specifics of his ABC Survival Manual start with Advertising ("Fire the whole advertising department and your old agency.") and Assistants-To ("The only people who thoroughly enjoy being assistants-to are vampires.") and continue through People ("Why spend all that money and time on the selection of people when the people you've got are breaking down from underuse.") to Wearing Out Your Welcome ("Nobody should be chief executive officer of anything for more than five or six years. If he doesn't retire gracefully, throw the rascal out.") to a ten-question test for rating your boss (or yourself) as a right-thinker.
No pomposities. In short takes and plain words here is a way to humanize business, TO HAVE FUN while making it all work better than it ever worked before-and better than anyone else is making it work. Here, speaking freely, is the man who took the tiny, unknown Avis Rent a Car corporation and made it into the nation's best-known No. 2. (He then retired gracefully.) What he has to say comes from his Avis years, his American Express years, his Wall Street years, and his just plain gutsy, iconoclastic business-genius years. The result is the best, strongest, funniest, sagest, most outrageous and constructive book ever written about running things. Beyond its 100 per cent shirtsleeves practicality for the businessman, we believe it provides a real illumination for a society that must damn well learn to exorcise the curse of Bigness since it can never again be Little.
Up the Organization-with its hard-nosed straight talk on everything from Computers and Decision-Making to Bonuses, Lawyers, Personnel Departments, and Mistresses-will be greeted with cries of relief and gratitude and with shrieks of pain. It will not be ignored.
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