Chairman, President and CEO David Goode challenged employees at the company's general management meeting to uncover new ways to stay ahead of the competition and grow NS' business. Find out some of the plans they have in this special reportPages 1-6
Be A Star (Or Just Look Like One)
A Year Later...
The Thoroughbred Quality Scoreboard for 1995 shows improvements in customer satisfaction and billing accuracy, and the number of rejected coal and merchandise cars also dropped.Page 11
Instant Info: NS On The World Wide Web
When people want to know more about Norfolk Southern, they can go to NS' World Wide Web site on the Internet. The site offers customers interactive services and can help investors, journalists and the general public learn more about the companyPage 12
Quality Achievement Awards16
Business WatchBack Cover
Safety FirstBack Cover
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