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Norfolk Southern Annual Report 2000 Meeting the Challenge sc
Norfolk Southern Annual Report 2000 Meeting the Challenge sc
Norfolk Southern
Annual Report
Meeting the Challenge
Soft Cover
60 Pages
Copyright 2000
Contents
Financial Highlights
inside front cover
Chairman's Letter to Stockholders
Overview of 2000: Meeting the Challenge
Norfolk Southern underwent changes and overcame challenges associated with expanding its transportation network
Operating Performance Positions System for Growth
NS recognizes the importance of maintaining safe, fluid operations
and improving customer service
Meeting Customer Needs Through
Innovation and Technology12
NS is enhancing ways in which it will meet customers' needs electronically
Adding Value Through Growth,
Service and Asset Utilization16
NS launches systemwide initiatives to improve financial
efficiency and add value
Moving the Goods that Move the Economy20
NS is focused on increasing revenues and profitability in each market
group to realize the potential of its expanded network
Financial Overview24
Quarterly Financial Data25
Eleven-Year Financial Review26
Management's Discussion and Analysis28
Consolidated Financial Statements42
Notes to Consolidated Financial Statements46
Report of Management58
Report of Independent Auditors59
Board of Directors and Officers60
Stockholder Information
inside back cover
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