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Info Magazine Union Pacific Railroad 1989 September Special edition Harriman Dis
Info Magazine Union Pacific Railroad 1989 September Employee
INFO is published monthly for the UP family. Cover: Some of the people who make the Harriman Dispatching Center the new heart of a 21st Century railroad.
Contents
6 Cruising the Coal Connection A new Quality Procedure proves energy customer cycle times and railroad maintenance schedules can exist side by side.
9 Building for the Future
A special in-depth section on the Harriman Dispatching Center looks at the technology, the architecture and, most important, the people behind this project launching Union Pacific into the next century.
18 Satisfaction Guaranteed New regional service teams at UP's National Customer Service Center are boosting customer satisfaction ratings.
20 Rail People
Short stories about UP people,
their successes and achievements.
23 UP Consolidates Service Units Details of recent modifications to UP's internal structure to continue the process of streamlining communication and improving customer service.
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