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Eleventh Hour The Compliments of New York Telepone Company Hard Cover 1914
The Eleventh Hour
Compliments of the New York Telephone Company as a souvenir of your trip beind the scenes in a telephone central office,
Hard Cover COVER HAS FADING, some discoloration .
43 pages
Copyright 1914
CONTENTS
The Characters
in this little chapter of every-day life are :
Mr. R. Gordon Douglas A Broker
" PBX " . Private switchboard attendant in his office
Mrs. R. Gordon Douglas The Hostess
Mrs. Charles Pickard TurnerHer Sister, the Guest of Honor
Mons. Francois Maurier . The Chef of the Occasion
Dr. Mortimer W. Ripley A Guest
Mr. James T. Townsend . . . . . . A Guest
Mr. John T. Harrison . . . . A Friend in Albany
Mr. Louis Bennett At the Box Office
Telephone operators at "Central," the "Trouble" Operator, "Information," " Long Distance," "Wire Chief," "Outside Trouble Man," etc.-all behind the scenes.
INTRODUCTION
JUST a little party-dinner for eight and the theater. But they didn't start to plan it until nearly noon, and then there was so much to be done. The guests had to be invited; dinner had to be ordered; and theater tickets had to be bought.
Mr. and Mrs. R. Gordon Douglas easily solved the problem. They simply took the telephone into their confidence, made their arrangements over the wire, and gave a successful dinner party.
There's nothing particularly unusual in that,-it is exactly what you or anybody else would have done under the circumstances. But-
Back of this story of a party arranged by telephone is another story of absorbing interest to every telephone user. It is the story of the vast organization and the delicate apparatus that make each call possible-the story of a world of unseen wonders. What goes on in this world,-the flashes of signals, the spoken words, the constant tests and care taken to maintain a great system of communication-is practically unknown to .you. You see very little of it except the handy instrument on your table or on the wall. You hear only the cheerful voice that asks, " Number, please?"
So we will lift the curtain and take you behind the scenes in the telephone central office while Mrs. Douglas' dinner party is being arranged. We will follow each call and describe briefly some of the central office apparatus that is called into play. So rapid and varied is the action at " Central " that we will tell the story, as nearly as possible, in the form of a motion picture. We will show the relation between the story and the pictures by means of black face type.
New York City is here chosen as the scene of action, but the story of how telephone calls are handled and the description of the telephone central office apply with but slight variation throughout the whole Bell system.
The actors in this drama " behind the scenes " are real persons. They take part in thousands of similar dramas every day in the year. Only the people at the ends of the wires-Mr. and Mrs. Douglas and their friends-change each time.
Because this story is so much the same every time a call is made; because you yourself have been frequently in the position of Mr. and Mrs. Douglas in making use of the telephone as a time saver, we believe you will find in it a personal interest.
Here you will see how the " Local " and " Long Distance "operators weave the ever-changing web of conversation. You will watch the switchboard electricians at work. You will visit " Information " and the " Trouble Operator " and the " Wire Chief," as he guards the system against interruption of service, and through it all you will see the Spirit of Service-the spirit that directs the loyal, dependable work behind the scenes so that you, too, if you wish, may arrange your parties at "The Eleventh Hour" by telephone.
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