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Amtrak Sales Guide 1991 Fall Soft cover
Amtrak Sales Guide 1991 Fall Soft cover
Amtrak Sales Guide
1991 Fall
Soft cover
157 pages
Copyright 1991
Contents
EDITOR'S NOTES 1
NOTE FROM THE EDITOR 1
PROCEDURES FOR CALLING YOUR RESERVATONS SALES OFFICE 3
MAKING RESERVATIONS (Non-Automated Agents) 3
AMTRAK EQUIPMENT AND ACCOMMODATIONS 5
FOOD SERVICE AND LOUNGE CARS 7
COACH SEATING 8
Dimensions 8
Description 8
CLUB SERVICE 9
Dimensions 9
Description 9
CUSTOM CLASS SEATING 9
Dimensions 9
Description 9
ECONOMY BEDROOM (SUPERLINER) 10
Dimensions 10
Description 10
FAMILY BEDROOM (SUPERLINER) 11
Dimensions 11
Description 11
DELUXE BEDROOM (SUPERLINER) 12
Dimensions 12
Description 12
SPECIAL BEDROOM (SUPERLINER) 13
Dimensions 13
Description..............13
ROOMETTE (HERITAGE) 14
Dimensions 14
Description 14
BEDROOM (HERITAGE) 15
Dimensions 15
Description.........................15
SINGLE SLUMBER COACH ROOM (HERITAGE) 16
Dimensions 16
Description 16
DOUBLE SLUMBERCOACH ROOM (HERITAGE) 17
Dimensions 17
Description 17
FOOD AND BEVERAGE SERVICE 19
GENERAL......................................................19
LONG-DISTANCE DINING CARS 19
Breakfast......................................19
Luncheon..................................19
Dinner 19
Desserts 19
Beverages 19
Children's Meals 19
Dining Car Hours 20
LOUNGE CAR SERVICE 20
Lounge Car Hours 20
Florida Trains, Buffet Service 20
Auto Train 20
COMPLIMENTARY FIRST CLASS SERVICE 21
Wake Up Coffee 21
First Class Complimentary Meals 21
TRAY MEAL AND BEVERAGE SERVICE 21
Tray Meal Breakfast 21
Tray Meal Luncheon/Dinner 21
CLUB SERVICE 22
Breakfast Club 22
Luncheon/Dinner Club 22
CAFE CAR SERVICE 22
PAYMENT FOR FOOD ON-BOARD TRAINS 22
SPECIAL MEAL SERVICES 23
SPECIAL SERVICES 25
General 25
Special Service Requests Procedures 25
Special Meal Requests 25
Disabled Passengers with Guide Dogs 25
Wheelchair Requests/Handling & Restrictions 25
Passengers Requiring Oxygen 26
Storage of Perishable Medicines or Infant Formula 26
ACCESSIBILITY BY EQUIPMENT TYPE 26
Amfleet/Metroliners 26
Turboliners 26
Superliners 26
Heritage (HEP) 26
GROUP TRAVELSERVICES AND PROCEDURES 29
General 29
GROUP ESCORTS 29
EXCLUSIVE OCCUPANCY 29
GROUP SERVICES 29
Food and Beverages 29
Food and Beverage Payment 30
Baggage 30
Band Instruments, Bicycles, or Other Items 30
RESERVATION PROCEDURES FOR GROUPS 30
General 30
Initial Request for Group Space 31
Confirmation Letter/Cancellation Policy 31
Cancellation Penalties 31
REFUNDS 31
WRITING A GROUP TICKET 32
Revenue Ticket 32
Escort Ticket(s) 32
INTERLINE SERVICES 33
Rail/Bus 33
Plus Much much more
Partial Contents
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