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Airways Magazine 2011 August #186 Connecting with the Customer the Boeing Approa
Airways Magazine 2011 August #186 Connecting with the Customer the Boeing Approach
A global review of commercial flight, published monthly.
PreFlight
Features
7The Spirit of Kitty Hawk
18Lufthansa Systems Spreads Its Wings
by Chris Reynoldson
20Bangkok Airways: Navigating Around Thailand's Travails
by Jeff Kriendler
26Will Strategic's Strategy Work?
by David C Forward
30Relaunching RwandAir
by Sebastian Schmitz
34Exploring New Frontiers at Boeing's Customer
Experience Center
by Chris Sloan
40Collision over Mencius Temple-25 Years Onward
by Michael B McComb
48Boston-Maine to Northeast
by David H Stringer
56Surprise! A380 in an Egg
by Andreas Rohde
68All Part of the Job!
by Nuala C. Galbari
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