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Conrail Inside Track 1993 Winter Conrail Employee Magazine Conductors Sa
Inside Track 1993 Winter
4
Tryin' to Keep the Customer Satisfied
Conductors make the customers' needs number one in local service.
8
Quality Congress
Gathering is a showcase for the change that CQI has begun to foster.
12
The Sum of
Differences
Effectively managing the diversity of Conrail's workforce is an essential ingredient of success.
16
A Short Span of Time
On a vital route, hours are short for rebuilding a key bridge.
18
Serious Condition
Around the U.S., companies like Conrail struggle with the rising cost of health care.
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