Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Shipping & Delivery
At this time, Stephans Railroad History ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Stephans Railroad History ships merchandise to Canada, Mexico, and other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. NOTE THERE WILL BE ADDITIONAL SHIPPING CHARGES when shipping to a country other than the United States.
Please contact us for shipping rates to your country.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Stephans Railroad History is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
- Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Paypal, Credit / Debit cards, Checks drawn on US Banks and Money Orders are accepted. Send cash at your risk.
CREDIT CARD OPTIONS: I can email you an invoice and you can enter your credit card information directly through Square, Square is my preferrred credit card processing method. IF YOU USE A CREDIT CARD through the website, the charge is made manually to your card. The 3 digit code will need to be emailed to us. Phone calls are always welcome.
- Store Hours
We are available by phone from 10 am until 9 pm Eastern time. 865-366-0234 Text 206-409-2240.
SHIPPING CHARGES: May be less than calculated by the shopping cart. Plates can not be shipped media mail. If this option shows on the shopping cart, please contact me. I ahve been working with the company to address this issue. Media mail is for books only.